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JAPANESE TEXT FACES
Shrug kaomoji
Shrug kaomoji: raise both hands when an answer is unknown, an outcome is beyond your control or a mystery remains unresolved.
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Reading shrug kaomoji
The classic shrug raises both hands around a sideways smile. It can mean uncertainty, indifference or resignation; context decides which.
Leave room for an answer
The backslash in ¯\_(ツ)_/¯ is an arm, so losing it makes the gesture lopsided. Use “I have not found the cause yet” beside the shrug when troubleshooting. That wording leaves the investigation open, whereas a bare shrug can sound like you have stopped caring.
Frequently asked questions
Should I shrug when someone asks for advice?
Only if uncertainty is the intended answer. Offering what you do know or suggesting where to check is more useful than leaving a serious question with raised shoulders alone.